Selected work
Operational systems we have shipped. Newer write-ups describe the system and the problem. They do not attach invented percentages.
- Sales operations
A custom CRM built around one team's pipeline
A purpose-built CRM in use today. The client is unnamed. This page describes the system, not a sales-cycle statistic.
- Wholesale & distribution
A wholesale platform a distributor runs every day
A live wholesale system — ordering, inventory, and accounts — that a real distributor uses to run the day. Named here without the client and without invented cycle-time numbers.
- Labor union & membership
A member portal and dues system for a labor union
A member portal with online dues, grievance tracking, and document access — so members stop calling the hall for things they can see themselves.
- Portal
- Status, dues history, documents
- Dues
- Recurring Stripe, nightly reconcile
- Cases
- Member file, steward queue
- Web3 / DeFi
An on-chain analytics dashboard the growth team can read
A dashboard that turns raw on-chain events into the views a growth team can actually read — without exporting the chain by hand.
- Source
- Indexed contract events
- Product
- TVL, wallets, fees, flows
- Replaced
- The weekly export spreadsheet
- B2B SaaS
Rebuilding SaaS onboarding around the first real outcome
A guided first-run experience that gets a new user to a real outcome before they hit a paywall — instrumented so the team can see where people stop.
- First run
- Guided setup, not an empty dashboard
- Instrumentation
- Step-level funnel, not a single drop-off
- Prompt
- Upgrade after a real outcome
- Workforce & labor
A unionized payroll management system
A custom payroll engine that encodes each union's collective bargaining agreement as configurable rules — computing pay, running retros, remitting contributions, and producing audit-ready compliance reports.
- Rules
- Each CBA as versioned data
- Retro
- Re-run periods under the new rates
- Compliance
- Certified payroll from the same run
- Manufacturing
ERP implementation for a mid-market manufacturer
A custom ERP that unified inventory, production scheduling, and finance into one source of truth — replacing a decade of spreadsheets and bolt-on tools.
- Inventory
- Stock by location, barcode receive and pick
- Production
- Work orders tied to the same count
- Finance
- AP, AR, and GL posted from operations
- Field services
A field service management platform
An offline-first scheduling, dispatch, and mobile work-order system that closes the loop from the van back to a draft invoice — without a cell signal on site.
- Office
- Live dispatch board, not a whiteboard
- Field
- Offline mobile work orders
- Billing
- Draft invoice from the completed job
- Back-office operations
Replacing the human integration layer in back-office ops
A sync engine, routing layer, and ops dashboard that replaced re-keying and email-chased approvals with one queue the team actually works from.
- Ingest
- ERP sync + vendor webhooks
- Routing
- Rules to auto-approve or a human
- Queue
- Dashboard instead of a spreadsheet
- Warehousing
Inventory and warehouse management built around the floor
A scanner-first warehouse management system that replaced competing tallies with one live inventory count — from the dock to the outbound door.
- Receiving
- Scan the PO, post to a bin
- Picking
- Guided route, scan to decrement
- Count
- Cycle counts, not an annual shutdown