Field service

Field service software, from dispatch to invoice

Custom dispatch, offline work orders and invoicing for HVAC, electrical and plumbing contractors in Chicagoland, Illinois, Wisconsin and Indiana.

  • Dispatch board the office trusts
  • Work orders that work offline
  • Invoice drafted from the finished job
  • Parts on the same inventory as the office

For most trades, the sale doesn't happen at a counter. It happens at the job, when a finished work order turns into an invoice. Clixo builds that loop for HVAC, electrical and plumbing contractors: dispatch, offline work orders and a draft invoice from the completed job.

What we build

Custom field service software for shops that have outgrown the clipboard:

  • A dispatch board the office assigns jobs from, instead of a whiteboard and phone calls.
  • An offline technician app. The day's jobs sync to the device, and work saves locally until signal comes back.
  • Digital work orders with photos, checklists and signatures.
  • A draft invoice from the completed job, so billing starts from the finished work order instead of a retyped form.
  • Parts and van stock on the same inventory as the office, using the same approach as our wholesale distribution systems.

If what you need is a counter register, start with POS systems. If the job is bigger than this loop, see custom software development.

Trades we build for

HVAC, electrical and plumbing, plus other service trades that work the same way: garage doors, appliance repair and locksmiths.

We built a field service platform for a client under NDA: a dispatch board, an offline React Native app for techs, digital work orders with photos and signatures, SMS to techs, and draft invoices from completed jobs. Read the field service write-up.

What it doesn't include

We don't offer on-site card or tap-to-pay, online booking, financing, memberships, flat-rate price books, accounting sync, GPS fleet tracking or call answering as part of this build. If you want payment at the job, we connect checkout to a payment provider your business can use.

Where we work

We build from Itasca, Illinois, for shops across Chicagoland, Illinois, Wisconsin and Indiana.

Book a build call or email nish@clixo.shharsh@clixo.shutkarsh@clixo.sh.

Frequently asked

What POS does an HVAC or electrical contractor need?
Usually not a counter register. The sale happens at the job, where a finished work order becomes an invoice. Clixo builds that whole loop: dispatch, offline work orders and a draft invoice from the completed job.
Why build custom field service software instead of a subscription?
It makes sense when per-technician pricing, forced workflows or missing pieces like your own forms, a parts counter or commercial billing cost more than a build. If an off-the-shelf tool fits, use it. We'll tell you if it does.
Does it work without cell signal?
Yes. The day's jobs sync to the device, and everything a tech does is saved locally and syncs when signal comes back.
Can techs take payment on site?
We can connect checkout to a payment provider your business already uses or can get approved with. We are not a payment processor ourselves.
Do you work with contractors outside Chicago?
We build from Itasca, Illinois and work with shops across Illinois, Wisconsin and Indiana.